cv66a Privacy Policy

01 What Information Do We Collect?

cv66a collects certain personal and non-personal information to ensure service delivery and maintain account security. The categories of information collected are detailed below.

1.1 Identity Information

• Full name and date of birth.
• Email address and contact details.
• National ID card or passport number (for identity verification).
• Your residential address within Bangladesh.

1.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction verification).
• Bank account details (for bank transfer method).
• Deposit and withdrawal transaction history.

1.3 Technical Information

• IP address and device identifier information.
• Browser type, language, and operating system information.
• Cookie and session data.
• Logs of your activity on the platform (login times, gameplay history).

1.4 Voluntarily Provided Information

• Messages you send to the support team via live chat or email.
• Any information relating to your preferences and feedback.

02 Purpose of Data Collection

cv66a does not collect any excess or unnecessary information. Each piece of information collected is used for the following specific purposes:

• Account Management: Creating, verifying, and keeping your cv66a account active.
• Identity Verification (KYC): Confirming user identity in compliance with applicable regulations.
• Financial Transactions: Processing secure deposits and withdrawals.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: Providing you with assistance via 24/7 live chat and email.
• Responsible Gaming: Monitoring your gaming behaviour and providing support where needed.
• Platform Improvement: Enhancing the quality and usability of our services.
• Legal Compliance: Following applicable laws and regulations.

03 Data Sharing Policy

cv66a never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Trusted Service Partners

Partner organisations handling payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical services may have limited access to your information. These partners are legally bound to comply with cv66a's privacy standards.

3.2 Legal Requirements

Information may be provided in response to valid orders from courts or regulatory authorities in Bangladesh or other applicable jurisdictions.

3.3 Fraud Prevention

Information may be shared with relevant authorities in investigations relating to money laundering, fraud, or other unlawful activity.

04 Data Security Measures

cv66a applies the highest industry-standard technical and organisational measures to protect your information.

4.1 Technical Security

• SSL/TLS encryption for all data transmission.
• Strong encryption technology applied to stored data.
• Two-step verification (two-factor authentication) system.
• Regular security reviews and penetration testing.
• Automated firewall and unusual activity detection systems.

4.2 Organisational Security

• Only authorised personnel can access your information.
• All staff receive training on privacy and data protection.
• Detailed logs of data access are maintained.

05 Cookie and Tracking Technologies

cv66a uses cookies to improve your browsing experience and ensure platform functionality.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your language and preference settings.
• Analytics Cookies: Collect anonymous statistics to understand platform usage patterns.

5.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

06 Data Retention Period

cv66a retains your personal information only for as long as necessary to fulfil the purpose for which it was collected. Retention periods for different types of information are as follows:

• Account Information: For the entire period your account is active and for the legally required period after it is closed.
• Financial Transaction Records: For at least 5 years or as required by applicable law.
• Identity Verification Documents: For a minimum of 5 years after account closure.
• Communication Records: For 1 year after the issue has been resolved.
• Technical Logs: For up to 3 months for security review purposes.

After the defined period, information is securely deleted or anonymised.

07 Your Rights

You have the following rights regarding your personal information, and cv66a respects these rights:

7.1 Right to Access

You may request from us at any time to find out what information we hold about you and how it is being used.

7.2 Right to Correction

If any of your information is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances (for example, if you stop using our services and there is no legal obligation to retain the data), you may request that your information be deleted.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be temporarily restricted.

7.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

To exercise any of the above rights, please contact us by email: [email protected]

08 Protection of Minor Users

cv66a strictly does not provide services to persons under 21 years of age. We do not intentionally collect personal information from any minor. If it comes to our attention that information from a minor user has been collected unintentionally, that account will be closed immediately and the relevant information will be deleted. Parents or guardians may contact us directly regarding this matter.

09 Third-Party Links

Our platform may occasionally contain links to third-party websites. These external sites have their own privacy policies and cv66a is not responsible for their content or security. When you visit an external site, it is your responsibility to read that site's privacy policy.

10 Policy Changes

cv66a may update this privacy policy when needed. For significant changes, we will:

• Publish a notice on our platform.
• Update the "Last Updated" date at the top of the policy.
• Notify registered users by email where necessary.

Continued use of the platform after changes are made will be considered as your consent to the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us: